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Sundial Telecom, a company based in the U.K. that provides telecommunication services including Internet faxing options, recently achieved certification of the internationally recognized quality management system standard ISO 9001:2008 which was presented by Mark Stokes, team manager of BSI to Mr. Shane Carter, Managing Director of Sundial Telecom.

This certification recognizes Sundial Telecom for providing quality service and customer service.

“We are really pleased to be given this certification. Quality service and customer care has always been at the forefront of our business and receiving ISO 9001 certification is confirmation of this,” Shane Carter, Managing Director of Sundial Telecom states.

More organizations are realizing the effectiveness of a quality management system which can lead to reduced costs, enhanced customer satisfaction, and continual improvement. A well-designed quality management system based on ISO 9001 has led to a competitive advantage as demonstrated by Sundial Telecom.

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Online fax provider MetroFax announced in July the expanded availability of local fax numbers for their customers in 18 states and introduced local numbers in cities in 24 states and Puerto Rico. Now customers in 48 states, from Maine to California, and Puerto Rico, can use a local fax number for their businesses.

“Our customers know the value of connecting with local customers and that appearances matter. MetroFax local fax numbers provide a way to add a local presence to their organizations,” says Brent Wayland, CEO for MetroFax. “We know that in tough times, businesses face many challenges in attracting customers. A local fax number emphasizes a local presence and helps businesses make that all important first impression. We’re excited to expand our local fax number coverage across the country and Puerto Rico.”

MetroFax has expanded local fax number availability in Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Washington.

MetroFax introduced local fax numbers in Alabama, Arkansas, Connecticut, Idaho, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Carolina, South Dakota, Vermont, Wisconsin, West Virginia, and Wyoming.

For a monthly fee of $12.95, MetroFax offers customers a combined total of 1,000 incoming and outgoing pages and only 3 cents per overage page.